Jokabet is unique thanks to its separate sportsbook section, adjoined to the casino site. There are hundreds of gaming titles on Jokabet, with interactive displays, indulging soundtracks, and beautiful and unique themes. Gaming on Jokabet is by far a surreal experience for punters around the world. Everyone gets to pick the best and the latest games in the industry on Jokabet. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

Player’s refund request pending.

However, after the Complaints Team’s intervention and a two week wait, the player confirmed that his winnings had eventually been paid out. The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting the complaint. The player had been advised to provide a bank statement to confirm the non-receipt of the withdrawal, which was a standard procedure in such situations. However, the player did not respond to our messages and failed to provide the requested document.

Player’s refund is delayed and unsatisfactory.

In our review of Jokabet Casino, we thoroughly read and reviewed the Terms and Conditions of Jokabet Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them. Please note that there is a minimum withdrawal amount of £50, and players are limited to one withdrawal per day and a maximum of five withdrawals per week. The casino maintains maximum withdrawal limits of £2,500 per day, £7,500 per week, and £15,000 per month.

Player’s £700 withdrawal issue.

Despite the player’s request, we had been unable to assist as the complaint had pertained to licensing regulations, which were outside our jurisdiction. The complaint had ultimately been rejected, and the player had been advised to refer to our casino reviews for licensing information before choosing a casino in the future. The player from the United Kingdom claimed winnings between £2,500 and £3,000 were supposedly paid back into her playing account, but she insisted she did not play it back. Despite providing proof of her debit card and bank statement, the casino cited varied reasons, including suspicious activity and withdrawal claims. We reviewed the casino’s transaction and betting history, which showed the funds were used to play and lost.

Why Choose JokaBet

There are often restrictions on how much money players can win or withdraw at online casinos. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. The following table provides details on the casino’s win and withdrawal limits. We’ve worked out the casino’s Safety Index, a numerical and verbal representation of online casinos’ safety and fairness, based on these discoveries. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. Jokabet Casino scored a High Safety Index of 8.5, which makes it a recommendable option for most players in terms of fairness and player safety.

• Complete the registration and verification processes to access the world of sports gambling.
• The player from the United Kingdom had his account closed after the casino had accused him of having multiple accounts, which he had denied.
• He highlighted that the casino had encouraged players despite being self-excluded and lacking a UK gambling license, which raised concerns about their responsible gambling practices.
• Despite our efforts to reach out and request further information to understand and resolve the issue, the player did not respond to our queries.
• The casino had insisted that the withdrawal was made to a different account, which the player had denied.
• Whether you prefer gaming on a smartphone or a tablet, Jokabet delivers a visually appealing and user-friendly interface, allowing you to bet and play from virtually anywhere.
• Learn more about our commitment to excellence in our detailed About JokaBet section.

Languages and customer support options

The player from the United Kingdom had experienced a delay in receiving his approved refund from an online casino. Despite having waited for over 10 weeks, he had received no response from the casino via email or live chat. The Complaints Team had intervened, engaging both the player and the casino’s representative in a conversation to resolve the issue. The casino had confirmed that the refund was initially processed but due to technical issues, it had not been credited to the player’s account. The casino had requested alternative bank details from the player for the refund.

Withdrawals

They had previously made successful withdrawals and had deposited £4000 in total. The verification process had been preventing the player from jokabet casino uploading the required documents. The issue was resolved after the casino fixed the technical problem with their verification system.

Payment methods

The player from Colombia faced difficulties withdrawing winnings after six days of attempting to do so. The cryptocurrency withdrawal option was unavailable, despite having previously made withdrawals and having his ID verified for over two months. The casino indicated they needed to consult the payment provider but did not provide a resolution timeline. The issue was resolved after the player confirmed that the last approved withdrawal was successful. The player from the United Kingdom raised concerns about the casino that did not accept UK players. He had been allowed to sign up and deposit large amounts without any gambling restrictions, which led to a financial burden.

Welcome Bonus

• The Complaints Team had advised the player that it was common for withdrawals to take some time due to processing, possible KYC verification, or a high volume of withdrawal requests.
• This commitment to fair play not only instills trust in players but also creates an environment where every player has an equal chance of winning.
• The player experienced delays and issues with the casino regarding the withdrawal of £3000, including a lack of transparency about the payment provider and regulatory information.
• The free spins can be used on popular slots like Gates of Olympus or Aztec Magic Deluxe, which are known for their thrilling gameplay and rewarding features.
• Despite having been a fully verified member for six months and having deposited over £800, he was unable to access his account or verify his current balance.
• The player from the United Kingdom had made multiple deposits and placed a bet but was unable to access the casino due to messages indicating that his country was not allowed.
• When the player had refused to gamble, the casino closed the player’s account and kept the deposit.
• For the Jokabet bookmaker, there is a 1.5x multiplier with a multi-boost promo.
• At JokaBet, we provide a comprehensive range of secure payment options to ensure convenient banking for our UK players.

However, due to a lack of response from the player to the Complaints Team’s inquiries, we were unable to investigate the issue further. The player from the United Kingdom had expressed concern about the sensitive documents required for withdrawal after multiple deposit attempts. We had advised the player on how to safely provide these documents while protecting his sensitive information. However, the complaint was ultimately rejected due to a lack of response from the player, which halted further investigation. The player from the United Kingdom deposited approximately £1000 and won an additional amount, attempting to withdraw a total of £1200.

Contact Methods

The player from the United Kingdom found it unfair that the casino accepted deposits but did not allow withdrawals for UK players. The player expressed concerns about the casino’s handling of UK accounts, stating that it was misleading and unfair to allow deposits without the possibility of withdrawal. The player from the United Kingdom expressed frustration about receiving only a 20% refund despite similar cases where full refunds had been granted. He pointed out concerns regarding the casino’s treatment of UK players and the use of improper merchant codes for payments. Due to the player’s lack of response to inquiries, the complaint was ultimately rejected.

The player from the United Kingdom faced multiple issues withdrawing money from Ninewin casino, including cancellations of withdrawal requests and repeated requests for bank details. After depositing around £4,000 to £5,000, he was still waiting to recover approximately £1,180, while his account had been closed. The player eventually received £1,131 of his winnings, with the missing amount attributed to potential currency exchange and transaction fees. The issue was marked as resolved by the Complaints Team, who confirmed that the majority of the amount had been received. The player from the United Kingdom had experienced delays with a withdrawal from an online casino.

Is it legal to use Jokabet UK?

The top three levels give you more bonuses and promotions, along with 24/7 chat access, high withdrawal limits, and exclusive bonuses. The bonus funds can be used across our extensive collection of over 6,500 casino games. We’re excited to welcome you to JokaBet with our exclusive £450 welcome bonus package and 250 free spins.

The casino had claimed the withdrawal was successful on their end, but the player had not received the funds. The casino had asked for a bank statement, and the player had provided it. The casino then claimed that the account number the player had provided did not match the one they had on record. The player had refuted this, claiming she only had one account and had provided proof of her previous successful withdrawals. The casino had insisted that the withdrawal was made to a different account, which the player had denied. After several email exchanges and investigations, the casino had decided to refund the player’s winnings.

Player encounters issues with deposit refund.

Jokabet has an official licence, we offer more than 6,000 games, and we quickly process withdrawal requests. The player from the United Kingdom had submitted a withdrawal request less than two weeks prior to contacting us. The withdrawal was initially canceled twice by the casino, prompting the player to contact support.

The casino eventually recognized the error and refunded the player’s deposits, resolving the complaint. The player from the UK, after having been granted VIP status, had noticed irregular transactions on the casino site. She had queried the casino’s live chat about their acceptance of UK players. Initially, the casino had confirmed they did, but later retracted their statement. The player had requested a refund for all losses, but the casino had closed her account.

Player’s winnings have been confiscated.

As a new member, you’ll instantly access one of the UK’s most diverse gaming experiences, featuring over 6,500 titles from leading providers like NetEnt, Microgaming, and Pragmatic Play. Our dedicated team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. We maintain strict age verification protocols and implement responsible marketing practices to ensure a safe gaming environment. From creating an account to troubleshooting common login problems, we will cover every aspect in detail. Ensuring a smooth and secure login experience is crucial for your online gaming journey. Even though it’s created using a mobile-first design (more on this later!), old-school players can still benefit from the lightweight desktop interface.

• It is rare to see a gambling site that pulls off crypto payments and gaming effortlessly as Jokabet does.
• The Complaints Team clarified that transaction and currency exchange fees were usually beyond the control of the casino and marked the complaint as resolved.
• The player from the United Kingdom had experienced issues with depositing payments via ApplePay and bank transfer, which were not credited to her casino account.
• Regular audits and testing of the platform’s games are conducted by independent third-party agencies to verify the integrity and fairness of the outcomes.
• The player reported completing email verification but not further ID verification.
• However, the player later reported having received a full refund from the casino, thus resolving the issue.
• The issue had been resolved with the successful transfer of the player’s winnings.
• Jokabet Casino has a gambling license issued by Anjouan Gaming in Comoros.

Joka Bet App Login: Easy Steps to Access on Mobile

Yes, Jokabet Casino offers a mobile app, providing players with a convenient and seamless gaming experience on the go. The app is designed to be user-friendly and replicates the full functionality of the desktop version, allowing you to enjoy all your favorite games anytime, anywhere. The player had initially submitted a complaint about the slow withdrawal process at the casino. However, it was discovered that the casino had begun paying the player in increments due to their withdrawal limits. The player confirmed that they had received several payments and had £30,000 left to withdraw, but the casino’s monthly limit had been reached. The player was advised to wait until the next month to withdraw the rest.

Later, it turned out that the disputed amount represented only the sum of the user’s deposits lost at the casino by playing. Therefore, we were forced to reject the case with the disputed amount decreased by the remaining amount of the deposits the player would like to receive back. The player from the United Kingdom had self-excluded from the casino but was allowed to deposit £5065 and later lost more funds without playing. Additionally, £650 in cashback had disappeared, and the casino suspended her account without responding to his inquiries.

The player from the United Kingdom won a jackpot of £17,500 a few weeks ago but was unable to withdraw the winnings despite completing the verification process. We attempted to gather more information from the player to investigate the issue. The player from the United Kingdom had made multiple deposits and placed a bet but was unable to access the casino due to messages indicating that his country was not allowed. The issue remained unresolved as the player did not reply to the Complaints Team’s inquiries, which led to the rejection of the complaint.

Jokabet Casino has a gambling license issued by Anjouan Gaming in Comoros. Because of these complaints, we’ve given this casino 1,329 black points in total. You can find more information about all of the complaints and black points in the ‘Safety Index explained’ part of this review. At JokaBet, we’ve designed our JokaBet Bonuses to give you more value from the moment you join. Our welcome package sets you up for an exciting start, while our ongoing promotions keep the rewards coming. Implementing these security measures can significantly reduce the risk of your account being compromised.

The player from the United Kingdom had made a £70 deposit and received a £35 bonus, needing to wager it 35 times. After wagering, the player’s balance had dropped significantly, with no prior indication that the maximum win from the bonus was capped at 10 times the bonus amount. Despite attempts to clarify this with the casino, the player felt misled and believed the rules had been changed retroactively.

NonStopCasinos.com provides gambling industry news, reviews and guides so our readers always see the bigger picture. To do this, the NonStopCasinos team thoroughly researches the topics we cover, testing all products first-hand to provide you with informed and unbiased content. The safety of our readers is of the most important thing for us, so we only feature casino brands that are licensed by reputable iGaming regulators.

However, the withdrawal was rejected because the country was restricted. Although they had deposited a total of £3580, they were unable to access their winnings and sought either a full deposit refund or a payout of their winnings. The casino initially cited account verification issues but later confirmed that the funds were processed after successful verification.

Although partial refunds had been received, £3,473.46 remained outstanding, and the casino had stopped responding. The issue was resolved after the player confirmed receiving the pending refund. The player from the United Kingdom had requested a withdrawal less than two weeks before submitting this complaint. The Complaints Team had contacted the casino regarding the issue, and it was found that the player’s withdrawal had been rejected due to an incorrectly entered sort code. However, the player successfully received the payment within 5 business days after reinitiating the withdrawal.

This commitment to fair play not only instills trust in players but also creates an environment where every player has an equal chance of winning. Most technical issues, including those related to accounts, verification, and deposits, have been addressed in the FAQ section. If your problem isn’t resolved there, you can reach out to us via live chat and email. First off, we’ve got some fresh titles that haven’t seen much action yet.

Eventually, the casino processed the withdrawal successfully, and the player confirmed receipt of the funds. The player from the UK had managed to open an account and deposit money at a casino, despite being registered with Gamstop UK. Her account had not been verified and it had been closed before she could check the remaining balance. The casino had promised to send her the remaining balance but made no mention of a refund. Despite a gambling block on her bank account, transactions were allowed due to the merchant not correctly identifying themselves as a gambling entity.

Despite meeting the wager requirements, the casino removed £1.1k due to a maximum win limit, a rule unknown to the player. After communication and review of all the necessary details/evidence and the explanation from the casino, the complaint was marked as resolved. The player from the United Kingdom had tried to withdraw his money three times but each transaction was cancelled by the payment system. Despite reaching out to live chat, he had had no success and received conflicting information regarding bank details. After reviewing the player’s case, we reached out to the casino for clarification.

Due to the player’s lack of response to further inquiries, we were unable to proceed with the investigation, resulting in the complaint being rejected. The Complaints Team advised patience, suggesting that delays might be due to KYC verification or high withdrawal volumes. The player confirmed receiving the withdrawal, and the complaint was marked as resolved. The player from the United Kingdom was allowed to deposit and play despite the casino’s terms and conditions prohibiting players from restricted countries, including the UK.

Jokabet prides itself on its gaming products, including originals like AviatriX, Plinko1000, and Coinflip. Enjoy several categories of games on Jokabet, including new games, bonus buys, drops & wins, instant wins, jackpots, and table games, among others. The player from the United Kingdom deposited via bank transfer but the funds were not reflected in his casino account. A player from the United Kingdom successfully opened an account and deposited £300 only to learn that the casino doesn’t accept players from his location.